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WD DVR expander + Weaknees internal upgrade

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  • #1

    WD DVR expander + Weaknees internal upgrade

    I have a Tivo HD system that I bought through Weaknees that had an one of their upgraded hard drives. I didn't read the forums before going out and buying one of those 1TB Western Digital DVD Expanders, but now I understand from the forums that you can't add an external device if you upgraded the internal drive.

    In my case, when I boot up the Tivo recognizes that there is an external drive, but when I click to add it and reboot the system it never actually recognizes it and goes into a loop where it tells you to approve adding the drive to the Tivo. It never actually adds it.

    So, is there a way that I can still use this external DVD Expander drive or am I screwed?
    Tags: None
  • #2
    Well, there's no way to do it with the remote.

    But you can send us everything and we can do it here. Email us at [email protected] for more info and pricing.
    Been here a long time . . .

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    • #3
      OK, thanks for the response. I think I'll just return the external drive and whenever I get a new Tivo from you guys I'll mack it out with space.

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      • #4
        Yup - one big internal is really our most recommended solution. Fewer points of failure, less noise, heat, and power . . .
        Been here a long time . . .

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        • #5
          Michael - Do you guys keep a record of what computer you initialized my new big internal drive with (bought it a few weeks back?) Like Sanity, I have a WD DVR Expander that I'm not using anymore, but I was curious if I could send it to you. However, now that my TiVo is working again, I was hoping to not have to send the TiVo along with it!

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          • #6
            Don't know what you mean - why does the computer matter?
            Been here a long time . . .

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            • #7
              Is this still the case

              I just spent a day trying to do this with mfslive and winmfs to no avail. Is there any fix for this or does it still require sending the internal and external to you?

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              • #8
                The 'fix' is to send the internal and external to us to have the drives paired.

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                • #9
                  Weaknees internal hard drive upgrade makes existing external expander drive useless

                  Gotta say, Weaknees, you guys do yourself a huge disservice by not making it explicit in your sales info that external drives no longer function when upgrading to a Weaknees internal HD. I have, or used to have, a 1TB WD expander drive. Had I known it would be rendered useless by the upgrade, I would've purchased a bigger internal drive putting more money in your pocket. The fact that I didn't know, because it's not made clear, makes me question your integrity. And offering to pair the drives - at a cost - after the fact, strikes me as a bit of a scam.

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                  • #10
                    Sorry for the disappointment. If you'd like to return and reorder a larger drive, we'd be happy to waive the restocking fee.
                    Been here a long time . . .

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                    • #11
                      What exactly do you do that we can't do ourselves to "pair the drives"?

                      I agree with Louis that it should be make explicit somewhere on the internal drive info. I spent a few hours trying to get it to work. Glad I found this thread, but would like to be able to fix it myself rather than disassemble everything and send it back.

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                      • #12
                        It's just a technical reworking of the partition mapping. We just don't have any end-user tools for this.
                        Been here a long time . . .

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