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Upgraded TiVo HD, now external WD will not initialize

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  • Upgraded TiVo HD, now external WD will not initialize

    My TiVo HD exhibited symptoms indicating that its internal HD was failing, so I bought a new, bigger one from weaKness. Install was painless and everything's worked well since.

    That was about four days ago. Today, I tried attaching the external WD drive that had been attached before the internal HD swap. A few minutes after booting, TiVo recognizes that the drive is attached and says that it needs to do some stuff to it to make it work. I give it the go-ahead and it reboots. ...and subsequently repeats the same process over and over again.

    What do I need to do to get my external HD working again?

    Thanks,
    Jeff

  • #2
    To use an external drive with an upgraded internal, the two drives have to be connected to our PC at the same time...so we need to get both back. If you are interested in this service, contact us.

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