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(This may have been answered but I couldn't find it in a fairly quick search.)
DirecTV offered me Whole Home DVR for the $49 installation price.
Then they told me that my RCA DVR40 would "not work at all" with the single wire multiswitch. (I'd be connecting 3 other DirecTV HD DVRs to the SWM.)
My understanding is the SWM comes with at least 3 "legacy ports" that would work just like ports from my current multiswitch. Seems to me my (non-HD) DirecTiVo ought to work just fine connected to two of those legacy ports.
The DirecTV customer service reps were equally adamant that it would not work and they would need to swap out my (hello, personally owned!) DVR40 for another DVR. I would like to keep my old box, because I own it, and because it has been upgraded to 400+ hours of capacity!
Color me skeptical that the CSRs have any clue what they're actually talking about.
Who's right - DirecTV phone people or the internet (and Weaknees)?
Is my installer likely to understand what I'm saying?
DirecTV offered me Whole Home DVR for the $49 installation price.
Then they told me that my RCA DVR40 would "not work at all" with the single wire multiswitch. (I'd be connecting 3 other DirecTV HD DVRs to the SWM.)
My understanding is the SWM comes with at least 3 "legacy ports" that would work just like ports from my current multiswitch. Seems to me my (non-HD) DirecTiVo ought to work just fine connected to two of those legacy ports.
The DirecTV customer service reps were equally adamant that it would not work and they would need to swap out my (hello, personally owned!) DVR40 for another DVR. I would like to keep my old box, because I own it, and because it has been upgraded to 400+ hours of capacity!
Color me skeptical that the CSRs have any clue what they're actually talking about.
Who's right - DirecTV phone people or the internet (and Weaknees)?
Is my installer likely to understand what I'm saying?
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