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WK-Jeff

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Join Date: Nov 2006

Posts: 2858
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#16

11-02-2008, 04:21 PM

Originally posted by bspal View Post

i am having the same issue as Delusional. I have checked double checked and triple checked the setup and no luck. Gray power supply, distance from SWM to power box ~20ft. Any thoughts?

Are you also using an H20 or H21? There may be some issue with these boxes when they are previously used with a 5LNB (no SWM) and then are converted to use with a SWM. We have seen this with several other customers. If you can get to the menu and do a full reset, that is what you want to do. I personally have not gotten an H20/H21 up and running to see what steps you have to take, but I believe the key may be to get this set up so that the unit knows you are using a SWM.
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bspal

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Join Date: Nov 2008

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#17

11-02-2008, 04:41 PM

Thanks. I can get to the screen. I set it to the SWM setting but it just continually 'searches for signal'. I have a new receiver coming in Nov maybe i will just use it and put this one in my bedroom. will the HR 20 work on the legacy jack on the SWM? if so i can just hook it up on that jack and use the new receiver for my main room. thanks!
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WK-Michael

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Join Date: Nov 2006

Posts: 7162
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#18

11-02-2008, 06:24 PM

Yes, it'll work on the legacy ports, but then it can't get the newer HD channels.

Been here a long time . . .
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