About two weeks ago Comcast in Jackson, MS sent out a letter and a voice mail that they would be performing an "upgrade" to their service to allow more On Demand programs. This so called "upgrade" caused a number of downgrades to the features of the box.
• Now a 500gb external drive is not even recognized at all.
• When scanning forward through a commercial, the old unit would automatically back up about 7 seconds when hitting play allowing the show to start just right, now it starts exactly where it scanned to when hitting play.
• The search feature in the guide only shows all the shows that start with the first letter of the show. Before one could spell out the name of the show.
• Buffer for shows in HD is now only 15 minutes when it was an hour before the “upgrade”
• Can’t fast forward in 15 minute increments any longer.
• Can’t see on the progress bar the point of time one is on the show.
• The switch feature to switch between the two tuners no longer works unless PIP is turned on first
• The PIP feature only includes one size when it did have two sizes before.
• The recorded shows are on channel 900 which prevents two shows being recorded in the buffer background.
• More difficult to turn on close captioning. The menu resets to the default position every time it is pressed instead of the last function used.
• Now a 500gb external drive is not even recognized at all.
• When scanning forward through a commercial, the old unit would automatically back up about 7 seconds when hitting play allowing the show to start just right, now it starts exactly where it scanned to when hitting play.
• The search feature in the guide only shows all the shows that start with the first letter of the show. Before one could spell out the name of the show.
• Buffer for shows in HD is now only 15 minutes when it was an hour before the “upgrade”
• Can’t fast forward in 15 minute increments any longer.
• Can’t see on the progress bar the point of time one is on the show.
• The switch feature to switch between the two tuners no longer works unless PIP is turned on first
• The PIP feature only includes one size when it did have two sizes before.
• The recorded shows are on channel 900 which prevents two shows being recorded in the buffer background.
• More difficult to turn on close captioning. The menu resets to the default position every time it is pressed instead of the last function used.
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