HR20 Phone Connection seizes the line?

Zell

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Join Date: May 2010

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#1

HR20 Phone Connection seizes the line?

05-07-2010, 08:29 PM

One of my 500GB HR20s (card #0023 3071 4276) has a problem with the phone connection. With it connected to the phone line, phones on the line show another phone in use, and the sound is either no dial tone or a weak and ragged dial tone. Phone modem bad? If so, do you have the replacement modem? Thanks.
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WK-Michael

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Join Date: Nov 2006

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#2

05-07-2010, 10:12 PM

We don't have replacement modems for that unit. Have you looked in the port to see if maybe the wires are crossed?

Been here a long time . . .
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Zell

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#3

05-12-2010, 04:12 PM

Do you mean the wall port? I haven't checked it, but I will. Do you know where I could get a replacement modem, if I need that? Thanks.
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Zell

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#4

05-12-2010, 04:14 PM

Do you mean the wall port? I haven't checked it, but I will. Do you know where I could get a replacement modem, if I need that? Thanks.
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