DIRECTV's guides on the SWM are notoriously awful, but we have seen the notes about the surge protector and switched outlets. Would not hurt to follow that guideline.
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HR 21 problem
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Definitely a switched outlet would be a mistake, but we've seen plenty of people use power strips with these. Probably, DirecTV is just being over-cautious, but if you can try it without the power strip, give it a shot.
That wouldn't explain why you lost signal without the SWM entirely, of course.Been here a long time . . .
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I got a HR-21 700 from Directv for free this past spring and it was all running fine except for when you try to change channels in the HD group it takes a long time for them to change. But now this happened twice yesterday, the unit seems to lock up? can't even turn it off with the remote. I hit the red reset button the first time which seemed to fix it but then later today it did it again. This time I unplugged the unit then started all over and so far (a few hours) it's been OK. My question is....Is this the start of a bad thing? If so what can or should I do? Thanks
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Something seems to be going on with these units in the last day or so . . . See this:
http://www.wkblog.com/Been here a long time . . .
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