Hello, first time poster.
I have a Tivo Premiere with a 1tb external hard drive. This past Sunday I was watching a recording when the picture began to skip and lose audio. I switched to live tv and there was no picture. When I tried to watch a recording it said there was no video recorded, or something along those lines. At this point, I assumed hard drive failure. I restarted the box to see if that would solve anything, but when it got to the "Just a few minutes more" screen, another screen came up saying that it could not detect the external storage. I figured that the external hard drive had failed and bought a new one. After hooking it up, I get the same issue. No external hard drive detected. So now I'm not sure what is wrong with it. Would an internal hard drive failure cause the Tivo to not detect the external drive? I've tried doing a kick 54 and 57, but either I'm not doing it right (most likely) or it isn't working because nothing happens. Wait til the amber light comes on press pause and enter the code, correct? I don't know what else to do. Any advice? I'm considering running it without the external drive to see what will happen, but really don't want to lose all my recordings.
Thanks