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TIVO Series 4 will not load programming

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  • #1

    TIVO Series 4 will not load programming

    My Tivo Premier XL will not load programming.
    It locks up when attempting to load, but has made it to 80%.
    I have performed a Kickstart 57, but that did not correct the problem.
    I am not great with electronics or computers but don't mind trying to repair the unit myself.
    I am getting error codes S03 and D03.
    Last edited by BobbyR; 11-04-2015, 01:35 PM.
    Tags: None
  • #2
    Sounds like a bad drive. Did you do the overnight on Kickstart 54?
    Been here a long time . . .

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    • #3
      Kickstart

      I performed a kickstart but it took less than an hour and did the same thing again - stalled on loading the programming.
      Last edited by BobbyR; 11-04-2015, 02:17 PM.

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      • #4
        Try the 54 - not the 57.
        Been here a long time . . .

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        • #5
          Originally posted by WK-Michael View Post
          Try the 54 - not the 57.
          Three questions-
          (1) My unit has an external drive - should I detach it for the kickstart 54 test or leave it attached?

          (2) Can i begin the kickstart 54 and disconnect the unit from the TV while it is running the test then reconnect it later to check or do I need to leave it connected to the TV

          (3) Does the Tivo need to be connected to the home network while it runs the kickstart 54?

          Thanks

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          • #6
            1 - Leave it attached, and check both drives.

            2 - You should be able to disconnect it, or at least just turn the TV off.

            3 - No.
            Been here a long time . . .

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            • #7
              OK. I am back now and the kickstart 54 apparently is complete.
              Both drives indicated to have passed all tests -
              Off line scan - Both indicate "done"
              The unit is still at the screen that shows the results
              - Where and how do I proceed from here?

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              • #8
                Then it sounds like you have database corruption. Try "clear and delete guide data."
                Been here a long time . . .

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                • #9
                  How do i get out of the SMART Test results screen?
                  "Clear" doesn't do it -

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                  • #10
                    Pull the plug and reboot.
                    Been here a long time . . .

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                    • #11
                      When it rebooted it started going thru Setup again -
                      It connected , downloaded info, disconnected, and began loading info - Got to 1% then shows error code S03
                      How do I get to "clear and delete guide data."

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                      • #12
                        If you can't get out of setup, you can't do it.

                        Sounds like you really just need a new drive:

                        http://www.weaknees.com/prmx.php
                        Been here a long time . . .

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                        • #13
                          No guarantee that that's it the drive, though, right?
                          Should i just send it in for diagnosis and repair?

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                          • #14
                            No guarantee, but it's very, very likely given the symptoms.

                            Sending it in is definitely another good option:

                            http://www.weaknees.com/s3s4
                            Been here a long time . . .

                            Comment

                            • #15
                              Thanks Michael -
                              You've been very helpful.
                              I leaning towards sending it in -
                              That's kinda like a $100 insurance policy -

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