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Cannot disconnect Expander

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  • Cannot disconnect Expander

    I have a Tivo HD and have been using a 1TB WD Expander with it with no trouble for about a year. I recently moved and no longer need my Tivo. I was planning on giving my Tivo to a friend but keeping the Expander. I deleted everything off of the Tivo and Expander with no trouble. I then completely disconnected the Expander and restarted the Tivo. When it gets to the blue "expander is missing" screen, I hit "clear" but nothing happens. I have restarted numerous times. Called Tivo and tried several different options, including the kickstart, but nothing will get me past this screen. The kickstart would not work.

    If I plug the expander back in, then the Tivo works fine. But as soon as I disconnect it, I get stuck on the same blue screen. Any thoughts?

  • #2
    It should ask you to confirm the disconnection with sequence of remote commands involving pressing thumbs-down three times. Do you get that screen?
    Been here a long time . . .

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