Announcement

Collapse
No announcement yet.

Is my Tivo HD dead for good? Got a new hard drive... and S.M.A.R.T. says...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Is my Tivo HD dead for good? Got a new hard drive... and S.M.A.R.T. says...

    I'm at my wits end. The original 160mb drive was giving lots of trouble (or was it??) so everything I read pointed to the hard drive.

    I went and got a pre-loaded 2TB drive and installed it... and here is what it does:

    I can get it to boot, I can get it to the point where it'll run the Guided Setup... I can get the M-Card paired, etc...

    Bur for some reason when all is said and done and I go back to the Main Menu -- it will show me the main menu for about 3-4 seconds and then it reboots.

    So... I ran a bunch of Kickstarts... nothing...

    I finally rant S.M.A.R.T. and I got a "Pass" on the first thing and then a "Fail 7" for the next 3 things. When I rant the test again, I got it to pass one more of them, but then failed two anyway... when I tried to run it a third time, it failed 3 again...

    So... let me have it. Is this drive bad too? Is the HD trashed? I've tried it with the coax in, out, with the ethernet in, out, I've tried it all... nothing... I can leave it on the "Complete CableCARD Setup" screen and it doesn't lock up and the "search lights" move around and all... Same thing for "Important Message" -- I can stay there and it's fine... but as soon as I go to "Tivo Central"... Hello, "Welcome! Powering up..." cycle and then back to square one...

    Ugh. Please help. Bad second drive? Bad Tivo? More tests.

    What say you gurus?

    Thanks,
    Pete

    Thought I'd post up more info... hopefully somebody can help.

    I'm trying it again right now...
    1) Welcome Screen
    2) After a few minute "Almost There. Just a few minutes more..."
    3) Then the "tivo dog" video...
    4) I press Tivo button
    5) I get Main Menu (Tivo Central)
    6) After a few seconds (3 or 4?) it goes back to "Welcome! Powering Up..." and starts all over again.

    I've tried it the M-Card in and out, I've tried it with different cable combos in and out. I've tried making sure the cables going from the drive to the motherboard are seated well, clean, ok, etc.... nothing.

    I should add:

    If the M-Card is out, it will let me do Guided Setup... etc. However as soon as I get to the "Tivo Central" screen it reboots...

    ???

  • #2
    That does sound like a bad drive. Is it from us?

    What is your order number? Post it here or email it to [email protected].
    Been here a long time . . .

    Comment


    • #3
      Hi,

      I did not get it from you. I found you after the fact. However, if it turns out that this one is bad... from what I'm reading, you guys are the go-to people for this sort of thing. The drive they gave me is a WD20EADS With a mfg date of June 2010... (Doh!)

      Any ideas?

      Thanks,
      Pete

      Comment


      • #4
        Ran the quick WD Diagnostic on the new drive:
        Test Option: QUICK TEST
        Model Number: WDC WD20 EADS-22R6B0
        Unit Serial Number: 
        Firmware Number:
        Capacity: 2000.40 GB
        SMART Status: Not Available
        Test Result: FAIL
        Test Error Code: 08-
        Test Time: 13:40:53, September 08, 2012

        Comment


        • #5
          Sorry we didn't see the post sooner.

          FAIL is about as conclusive as it gets . . .
          Been here a long time . . .

          Comment


          • #6
            Is this a hard drive problem?

            I purchased an upgrade dive from you for an HDVR2 about a year ago and it has been working fine until today. I turned the channel and it froze on a blank screen. Had to unplug and when it starts up it runs for about a minute and then reboots. It does this continually. Does this sound like a hard drive problem or something else?
            Thank you

            Comment


            • #7
              It's very hard to say. You might want to inspect your power supply. See:

              www.weaknees.com/bps

              Comment


              • #8
                Originally posted by WK-Jeff View Post
                It's very hard to say. You might want to inspect your power supply. See:

                www.weaknees.com/bps
                A little more info on Tivo freezing up or restarting. I have 4 of these units with 3 of them with the 6.4 software. All 3 of them either freeze up or restart when I turn them to the same local channel. I have never had a problem with this before this last weekend. Have you heard anything about this or is it even possible for DirecTV to do something to make this happen? They have been trying to get rid of these non RID units for sometime now.
                Thank you

                Comment


                • #9
                  Sounds more like a dish or multiswitch problem.
                  Been here a long time . . .

                  Comment

                  Working...
                  X