Ok... I have a bizarre problem with my Series 3 TiVo HD DVR. It began when the cable company replaced my cable from the street to the connecting block.
The problem is that I'm missing a few (not all) high-def channels. (Yes, I made sure that the channels are selected in the Settings). For example, the cable company broadcasts ABC on both 231 and 801. Both of those channels give me a gray screen with a TiVo message box that says:
I do receive the missing channels in non high-def.
The cable company has changed the cable cards (didn't work) and the channels work just fine using a cable company dvr on the line.
I've reset the TiVo and repeated Guided Setup. Nothing works.
I'm thinking it's a line problem, but, the cable company thinks it's a TiVo problem.
Any ideas out there? (BTW-I'm a techno-idiot.)
Thanks!
Update: I've determined that it's the channels that use frequency 111 Mhz .
The problem is that I'm missing a few (not all) high-def channels. (Yes, I made sure that the channels are selected in the Settings). For example, the cable company broadcasts ABC on both 231 and 801. Both of those channels give me a gray screen with a TiVo message box that says:
Searching for signal on: Line In
I do receive the missing channels in non high-def.
The cable company has changed the cable cards (didn't work) and the channels work just fine using a cable company dvr on the line.
I've reset the TiVo and repeated Guided Setup. Nothing works.
I'm thinking it's a line problem, but, the cable company thinks it's a TiVo problem.
Any ideas out there? (BTW-I'm a techno-idiot.)
Thanks!
Update: I've determined that it's the channels that use frequency 111 Mhz .
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