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  • #1

    Problems Clearing and Deleting

    Hello.

    I am having a problem with a DirecTivo unit that I had bought from you (about) 2.5 years ago.

    The unit had a 2 hard drives giving me about 200 or 250 hours of recording.

    Since the time of the recording I have been recording, viewing and deleting up until yesterday (3/4/2007). Yesterday around 6:30 pm EST, I decided to just clear and delete everything and restart fresh. It is right now 2:23 pm EST , Sunday (3/5/2007) and my machine still reads on the TV "Clearing and Deleting Everything. This may take up to an Hour. Do not unplug the power."

    My questin is: Does it normally take that long?

    Shall I continue to wait?

    Is it because I have 2 hard drives totaling well over 200 GB's?

    Do I need to send this in for Repair? (I kinda hope not)

    Anyone experience or heard anyone have this problem before?
    Tags: None
  • #2
    It could take 24 to 48 hours with larger drives, but those drives aren't too huge. Probably, you have a failing drive at this point. Were you having problems that prompted you to try the C&D?
    Been here a long time . . .

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    • #3
      Originally posted by WK-Michael View Post
      It could take 24 to 48 hours with larger drives, but those drives aren't too huge. Probably, you have a failing drive at this point. Were you having problems that prompted you to try the C&D?
      Yes, I was having the problem of some pausing. It would happen for just a second or two every now and then with no real pattern of consistency of when it will happen. Something like this happened to me a few months ago with another (Hughes) DirecTivo unit of mine. I called DirecTV for support and they suggested to clear and delete everything. I did exactly that and the problems of "pausing" went away. Everything has been fine with that unit ever since. So, I thought if I do the same exact thing (Clear and Delete) with this DirecTivo unit everything will be fine.

      24-48 hours? Well right now 2:44 pm and it's approaching the 48 hour mark. Ever since I started a Clear and Delete, I haven't touched the unit at all.

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      • #4
        OK - then the pausing and this issue are pretty much both related to a failing (or really, failed) hard drive. The fastest way to get up and running is to get a replace kit for your unit from here:

        http://www.weaknees.com/tivo-upgrade.php
        Been here a long time . . .

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