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I had trouble setting up our shiny new TiVO when we received it less than two months ago. I had a DirecTV service tech come. The problem was the dish configuration (which I didn't play with on my own). The tech configured the Dish as a Slimline-5 and installed the required B-Band converters. It worked just fine (obviously). For a while...
Here's the problem: occasionally, for no apparent reason, the unit will stop recording/buffering on *either* tuner and the screen will go completely black. Most likely no message will pop up to say that the signal is lost. The signal can be restored by changing the channel on the offending tuner or by checking the satellite signal strength -- which is always just fine. This morning a message appeared saying something like "multiswitch not working, check your connections".
My suspicion is that the signal from the dish is getting briefly interrupted and the TiVO gives up on it and doesn't attempt to reacquire.
Here's why: our old HR10 HD TiVO unit exhibited the same #$%! frustrating behavior. Though it happened most often during hockey season (aka winter) in inclement weather, it could happen at any time. Since it was a second hand unit that had already been sent back to the shop for repairs, I assumed there was something wrong with the unit. (Since DirecTV was coming out with a new TiVO Real Soon Now, we put up with it.)
Here are my thoughts about the cause of the problem:
* There's a design flaw in TiVO that was also present on the old HR10 model.
* Our HR10 and new THR22 just happen to be faulty in the same way; wow, what a coincidence if true.
* There's a problem with cabling from the dish. If so, it has to be with both since the problem presents itself on either tuner. Since the problem has been happening during clear sunny weather we've been having recently, I'm skeptical that this is the current problem.
* The dish's hardware is faulty.
* Some combination of the above.
Any ideas?
Here's the problem: occasionally, for no apparent reason, the unit will stop recording/buffering on *either* tuner and the screen will go completely black. Most likely no message will pop up to say that the signal is lost. The signal can be restored by changing the channel on the offending tuner or by checking the satellite signal strength -- which is always just fine. This morning a message appeared saying something like "multiswitch not working, check your connections".
My suspicion is that the signal from the dish is getting briefly interrupted and the TiVO gives up on it and doesn't attempt to reacquire.
Here's why: our old HR10 HD TiVO unit exhibited the same #$%! frustrating behavior. Though it happened most often during hockey season (aka winter) in inclement weather, it could happen at any time. Since it was a second hand unit that had already been sent back to the shop for repairs, I assumed there was something wrong with the unit. (Since DirecTV was coming out with a new TiVO Real Soon Now, we put up with it.)
Here are my thoughts about the cause of the problem:
* There's a design flaw in TiVO that was also present on the old HR10 model.
* Our HR10 and new THR22 just happen to be faulty in the same way; wow, what a coincidence if true.
* There's a problem with cabling from the dish. If so, it has to be with both since the problem presents itself on either tuner. Since the problem has been happening during clear sunny weather we've been having recently, I'm skeptical that this is the current problem.
* The dish's hardware is faulty.
* Some combination of the above.
Any ideas?
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