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Series 1 - Phillips DSR6000

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  • #1

    Series 1 - Phillips DSR6000

    I have a series 1 box and I upgraded and replaced the hard drive a year and a half ago. No issues, everything worked great.
    Turned on the tv the other morning and the box was rebooting and was stuck at 70% of acquiring satellite info. Unplugged it and plugged it back in a few times and couldn't get past 70%. Tried going through the guided set up again and it froze at 28%. So I unplugged it again, disconnected the sat inputs and went through the set up again until I got to the TiVo central screen. I then plugged in the sat feeds again and it immediately went to 79% of acquiring satellite info but then froze there again. So I unplugged it again and am now stuck at 70% of acquiring satellite info.
    Any ideas or suggestions? Help please!!!
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  • #2
    It's pretty hard to say from these symptoms where the problem lies. It could be a bad drive, but it could also be some other problem.

    You might want to consider the flat-fee TiVo repair service.

    Comment

    • #3
      Originally posted by MikeG1173 View Post
      I have a series 1 box and I upgraded and replaced the hard drive a year and a half ago. No issues, everything worked great.
      Turned on the tv the other morning and the box was rebooting and was stuck at 70% of acquiring satellite info. Unplugged it and plugged it back in a few times and couldn't get past 70%. Tried going through the guided set up again and it froze at 28%. So I unplugged it again, disconnected the sat inputs and went through the set up again until I got to the TiVo central screen. I then plugged in the sat feeds again and it immediately went to 79% of acquiring satellite info but then froze there again. So I unplugged it again and am now stuck at 70% of acquiring satellite info.
      Any ideas or suggestions? Help please!!!
      I've just run headlong into the exact same problem. I actually rebooted my box because one of my local channels started showing up as not available on this unit. Were you able to solve the problem?

      If I can't get this to work I'm going to have to swap in a new drive and see if that fixes the issue.

      Comment

      • #4
        I'm having the same problem as sirket (tried to reboot my box because local channels showed up as not available). My unit is a Phillips DSR 708, though.

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        • #5
          Please see this blog post about the issue of DIRECTV TiVos losing local channels:

          http://www.wkblog.com/tivo/2012/04/s...ocal-channels/
          Been here a long time . . .

          Comment

          • #6
            Series 1 - Phillips DSR6000

            I have EXACTLY the same receiver, setup, and hangups at 70 and 79 as MikeG1173. I even replaced my Hard Drive last year as he did. Up until yesterday everything was working perfectly, then I did a reset and it hangs up at 70 or 79. Telephoned DirectTV and they were no help. Check to see if your Tuner #2 is functioning. Mine seems to be defective - it receives a signal on Tuner #1, does not receive a signal on Tuner #2 from a fully functioning satellite cable. Plugged in a DirectTV TIVO replacement receiver to all the same cables and everything works perfectly so it must be something wrong inside the Phillips unit - in my case most likely the tuners.

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            • #7
              We can fix tuners - but I would really be curious to hear what OS version your unit has.

              Tuner repairs are here:

              http://www.weaknees.com/tuner
              Been here a long time . . .

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              • #8
                Same problem here. DSR6000R01 is stuck at 79%. Hard drive was replaced last November and everthing worked until a recent power outage. Now it is stuck at 79% acquiring from the satellite. I tried the 28% fix but it was no help. DirecTV said the unit must be replaced. Has anyone found a solution yet?

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                • #9
                  I believe this means you have an old OS on your unit. Are you running 3.5d? That's what you now need for locals.
                  Been here a long time . . .

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                  • #10
                    Michael,
                    Thanks for the reply. It appears you have correctly identified the problem as software related.
                    I have two DSR6000's. The one that is working is running version 3.5b.
                    The one that is not working is on version 3.1.0. It had a new hard drive from weaKnees installed a few months ago. (Order id #858628) Shouldn't the new hard drive have had the later software?
                    Thanks again for your help.

                    Comment

                    • #11
                      I reconnected the TiVo and verified that the phone line was working by forcing a daily call. Then I left the unit connected overnight with it stuck at 79% acquiring from the satellite. Today, everything is working, including the local channels, but it still shows software version 3.1.0. Go figure. Thanks for your help.

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                      • #12
                        OK - I haven't heard about it, but maybe DIRECTV made some change on their end.
                        Been here a long time . . .

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