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  • #1

    s03 error when loading guide.

    I am all out of guide info and only get "to be announced" even though the Tivo has connected successfully. I am technologically impaired and my head is hurting after reading thru these forums. Seems like a lot of people are having this issue. I'm afraid i am in the"NEVER ENDING GUIDED SETUP -> S03 -> REBOOT LOOP!" Tivo support suggested unplugging my adapter so it doesn't connect. Did that and left it for 4 days. no help. Did the setup again and got the same result. Now I'm reading that it may have something to do with the tuning adapter that my cable company attached?? It was all working fine until a few weeks ago.
    How do I get out of this "loop" and please... in simple terms if possible. I am at wits end since I can't even access the shows that are on there and my grandkids are driving me nuts without all the recorded shows!
    At this point I need to get out of this...HELP!!! I did the kickstart hard drive test so I know the drive is good. Is there some other code I can enter to get me out of this loop? Ok I'm rambling.... brain overload!!
    Sorry.. should have put that it's a model TCD652160 and connected to Brighthouse Cable in central FL, also with a Cisco STA1520 Tuning adapter. Thanks for any help you can provide.
    Last edited by WDWDiva; 11-28-2011, 04:43 PM.
    Tags: None
  • #2
    That's almost always really a hard drive problem. I'd have the TiVo test the hard drive, for starters:

    http://www.weaknees.com/54
    Been here a long time . . .

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    • #3
      Originally posted by WK-Michael View Post
      That's almost always really a hard drive problem. I'd have the TiVo test the hard drive, for starters:

      http://www.weaknees.com/54
      tested the hard drive and it all passed.

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      • #4
        You might try a "clear and delete guide data" with no CableCARD or tuning adapter connected.
        Been here a long time . . .

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        • #5
          Originally posted by WK-Michael View Post
          You might try a "clear and delete guide data" with no CableCARD or tuning adapter connected.
          How would I get to that? I am in a neverending loop of "unplug and repeat guided setup" I get to the point where it is loading the data and I get the S03 error and get no other options but to try again or "unplug and repeat guided setup" Is there a way to clear it from online or Tivo desktop??

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          • #6
            Sorry - then there's no way to get there.

            You should really try a replacement hard drive. Find your exact TiVo model here:

            http://www.weaknees.com/tivo-upgrade.php
            Been here a long time . . .

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            • #7
              Here is what I found on my Tivo HD XL (with 1.0 TB drive).

              1. Unplug your internet connection and do not enable the telephone line either.
              2. Allow the DVR to sit there with no updates for at least three days. Maybe 4 or 5.
              3. Plug everything back in and force a connection.

              (Per Tivo KB).

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              • #8
                Guided Setup Loop S03 fix

                I'm posting this in all the threads related to Guided Setup loops as I have not seen this advice anywhere on the nets:

                How to get out of Guided Setup:
                1. Prerequisite--have to have either a serial cable connection to get a shell or a telnet connection to get a shell on the TiVo--there are plenty of resources to show how to do these options elsewhere.
                2. disconnect the Tuning Adapter and unplug all cable cards
                3. let the TiVo boot up to the Guided Setup entry page, but don't click select with the remote
                4. telnet in to the TiVo (or access through the serial link
                5. type (without quotes):
                dbgc-mcp -fg-gc
                this initiates a garbage collection, and since the Tuning Adapter and CableCards are not connected, it does not distract the TiVo from completing GC

                6. WAIT for this command to complete. Took mine several hours
                7. once dbgc-mcp has completed, go through Guided Setup and it should now complete

                Notes: I was having trouble getting fakecall.tcl to work in rc.sysinit.author--it ran fine from the command prompt, but did not bypass the guided setup for me, so perhaps I wasn't doing something right there. Nevertheless, fakecall.tcl is still called from my rc.sysinit.author file, but it was having no effect, so I don't think it played any role in the solution above.

                I welcome comments back. This fix does not correct the S03 problem itself, just gets you past the Guided Setup loop. It has been 3.5 years since I had the S03 problem, so now am retracing my steps. My solution at that time was to increase swap space to 2GB, so I think that fended off the problem for a long time.
                Last edited by ravingfans; 01-19-2014, 04:34 PM. Reason: typio

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                • #9
                  Pretty technical, but for those stuck, I'm curious to hear if they can make it work.
                  Been here a long time . . .

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