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New R10 DIRECTV DVR losing activation
My R10 "DIRECTV DVR with TiVo (refurbished)" purchased 10/1/2011 invoice# 859110 is misbehaving.
Twice now I have turned on my TV to find a black screen rather than a playing channel, and when I press (perhaps any button, but for certain TiVo then 2 in order to get the To Do List) I get a message that my DVR service has not been activated. (Sorry I don't have the exact message text.) I then restart the recorder and it works fine. This is, of course, not acceptable because it totally misses numerous recordings between getting into this state and when I notice and restart.
Do you have any suggestions on how to fix this? This should be a warranty item.
Thanks very much,
Helmut
Twice now I have turned on my TV to find a black screen rather than a playing channel, and when I press (perhaps any button, but for certain TiVo then 2 in order to get the To Do List) I get a message that my DVR service has not been activated. (Sorry I don't have the exact message text.) I then restart the recorder and it works fine. This is, of course, not acceptable because it totally misses numerous recordings between getting into this state and when I notice and restart.
Do you have any suggestions on how to fix this? This should be a warranty item.
Thanks very much,
Helmut
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