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  • Edge needs hard reset

    After moving, made the mistake of selecting "Canada" as the region in the guided setup on my Edge for Antenna. Although it appeared to work for a bit, it feels like a subsequent software update from Tivo has bricked it. While the unit powers on and shows a "Starting Up" message for a bit, the screen then goes mostly dark with an 'arrow' graphic. Then, about every thirty seconds thereafter, it makes a drum-like noise. Tivo left the Canadian market several years back and won't do anything to provide support. While the same happened with my Bolt, I was able to repeat guided setup using the kickstart process; selecting the nearest US zip code, and all's good with it. However, there does not appear to be a kickstart process for the Edge though. Any ideas on how to push Edge through a hard reset back to factory settings? Any help would be appreciated!

  • #2
    Update to my post... As anyone familiar with the Edge knows, there is no known kickstart process. Maybe there is a method to re-format the drive, but I did not have the tools, nor the knowledge to know if the Tivo OS would reinstall from the motherboard. So, I bought a new drive from WeaKnees, who assured me that their drives were already formatted with the OS and this would re-prompt setup after install (and not invalidate lifetime service!). I am happy to report that the drive swap was successful (and easy with the detail provided by WeaKnees). Setup occurred on restart and you better believe I selected the US this time! Seems I'm back in business! Only time will tell if I'm throwing good money after bad.

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    • #3
      Sounds good! Glad to hear it worked out.
      Been here a long time . . .

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