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Audio Description turned on and can' turn off

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  • #1

    Audio Description turned on and can' turn off

    Searched the forum and could not find the answer - apologies if this is already covered.

    I have a TIVO Bolt with cable card connected to two Mini's. Running on normal CAT 6 cable. All of a sudden one channel has "Audio Description" turned on - this is the feature that turns on a narration for the vision impaired. It only occurs on a single broadcast channel, NOT on its HD counterpart, and is present on all three devices. I've tried everything i can think of in teh audio and SAP settings but cannot turn it off.
    To be honest, I'm not even sure this is a TVIO issue, but thought I'd start here
    Tags: None
  • #2
    That sounds a bit like the screen reader maybe - try holding the A button on your remote down for two seconds.
    Been here a long time . . .

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    • #3
      Thanks for getting back - that’s the first thing I tried. Screen reader seems to just speak any text on the screen. What I’m hearing is a descriptive narration. “John gets out of the car and walks to the front door. He rings the doorbell”. Etc..

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      • #4
        That just sounds like closed captioning. I'd check in the Info menu if it might be on.
        Been here a long time . . .

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        • #5
          Nope - cc is turned off.

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          • #6
            You could try posting a video here and then I or someone else may figure it out. Otherwise, I’m out of suggestions.
            Been here a long time . . .

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            • #7
              I appreciate your assistance. Glad to know I wasn’t missing anything obvious. If I figure it out I’ll post the solution.

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