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Premiere XL lost all my recorded programs, now won't record OnePasses properly

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  • #1

    Premiere XL lost all my recorded programs, now won't record OnePasses properly

    After a recent power outage, my Premiere XL (with early new disk drive) lost ALL my recorded programs. And also, now it is not recording specific OnePass programs that I have set (such as PBS Evening News).

    Have you ever heard of this kind of issue? And what's to be done?
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  • #2
    No - so it still boots, but the shows are gone? Have you looked in your "Recently Deleted" folder?
    Been here a long time . . .

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    • #3
      Nothing remains in "Recently Deleted. The Premiere still boots fine -- but now there are problems not actually recording some of the shows set for OnePass. However, it does record SOME other shows recorded individually???

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      • #4
        I'd guess you have a failing hard drive, but I can't say for sure since I don't think I've seen this behavior before.

        If you'd like to try a new hard drive, they're here:

        https://www.weaknees.com/prmx.php
        Been here a long time . . .

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        • #5
          The hard drive is new. (I had a typo in my original question -- mean to say "nearly" new drive.) Could my issues be coming from TiVo?

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          • #6
            Please email us with your order number. If the drive is still under warranty, we can check it out and see what's up.

            Our email is [email protected]
            Been here a long time . . .

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