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(TiVo Premiere XL) Cannot see cable channels!
Hi, all. This is a weird problem...
A week ago today, as my wife and I were watching Comedy Central through our Premiere XL, suddenly the signal cut, and we got the V58 message. ("This channel is not authorized. Contact your cable provider for more information (V58).")
And it turns out that all of our cable channels disappeared. If we tune to anything that's not a local channel, we get that message.
Cable provider, btw, is Xfinity/Comcast. We have been on and off the phone with 'em for a week to diagnose the problem. After three different cable cards, and a three-hour visit from a tech who was stumped (as was his supervisor), they've concluded that it's likely the TiVo that's the problem. It's not unfair to consider that; after all, we've had the thing for ten years now.
Anybody else encounter this problem and fix it? I'm not really looking forward to dropping money on a new unit if I don't have to.
A week ago today, as my wife and I were watching Comedy Central through our Premiere XL, suddenly the signal cut, and we got the V58 message. ("This channel is not authorized. Contact your cable provider for more information (V58).")
And it turns out that all of our cable channels disappeared. If we tune to anything that's not a local channel, we get that message.
Cable provider, btw, is Xfinity/Comcast. We have been on and off the phone with 'em for a week to diagnose the problem. After three different cable cards, and a three-hour visit from a tech who was stumped (as was his supervisor), they've concluded that it's likely the TiVo that's the problem. It's not unfair to consider that; after all, we've had the thing for ten years now.
Anybody else encounter this problem and fix it? I'm not really looking forward to dropping money on a new unit if I don't have to.
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