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DirecTivo spontaneous reboot issue affected by access card

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  • DirecTivo spontaneous reboot issue affected by access card

    We have an old DirecTivo purchased new in 2003 from DirecTV; I'm not sure of the model number but it only has 36-40 hours of record time.

    Over the past year we have been having some inconsistent pixelation problems and assumed the tuner or hard drive might be going, but then we'd go a month or more without any shows being pixelated.

    Anyway, yesterday the unit was on, but non-responsive, so we unplugged/plugged it back it to power up. Everything went fine but after it had been up for about 5 minutes, it spontaneously rebooted again. This went on all afternoon; the system would come up fine with no errors, but would stay up anywhere from 1 to 15 minutes before it would reboot again or lock up. We figured the problem was with the hard drive or power supply and the unit was shot.

    Then we tried rebooting one more time with the access card out. Again, it came up fine, and stayed on! We were able to select and watch anything on the 'Now Playing' list, and the system stayed on for hours without any issues. However, once we put the access card back in to watch live TV or record something, the unit went back to its previous MO of spontaneously rebooting or locking up within a short period of time, and eventually it would just give up and lock up until it was unplugged. (We are assuming this type of behavior rules out a power supply problem.)

    Why would this be?

    Thanks for any ideas.

  • #2
    That's most likely a bad hard drive.

    Without the access card in, the unit can't receive and buffer live TV. That's taxing for the hard drive, and that's probably why it works acceptably when the card is out.

    Find your exact TiVo model here and you'll see our hard drive upgrade kits:

    http://www.weaknees.com/tivo-upgrade.php

    The kits include tools and instructions and the drive is pre-formatted here, so it's very easy to install.
    Been here a long time . . .

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