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My Tivo S3 just started having freezing and reboot issues, but only during recorded video playback. I called Tivo and they had me do the HD test and both the internal and external passed and then they said it was a software issue. I waited two weeks and got the new software and am still having the problem even with recorded programs that used to play fine just a month ago. The next Tivo customer support personal said my signal strength of 100 was too high. He suggested disconnecting the cable and see if I still had an issue. I did. From what I've read on this site it seems like a clear cut hard drive issues, but is there any way this isn't the hard drive?
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The 100 is pretty high and can definitely cause problems.
With the HD tests, did you do the overnight tests?Been here a long time . . . -
I did the very long tests that Tivo customer support suggested. I am assuming that is what you meant.Comment
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Yes - usually they're called "overnight" tests on-screen.
So you should try an attenuator.Been here a long time . . .Comment
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Yes. I would suggest you talk to the cable company about reducing the signal strength. If you do a search in these forums for 'attenuator' you will find some additional information as to what others have done.Comment
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I haven't received my attenuator yet, but I reduced the signal strength through splitters and I still had the freezing issue during playback and added a significant problem with pixelation and choppy viewing of real tv. Hard drive replacement time?Comment
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If your drive passed all of the tests, I'm not sure a new drive is going to help, but you can try.Comment
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I just don't know what else to try. I'd welcome any suggestions or ideas.Comment
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