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Missing Showcases, Music, & Photos in SD menus

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  • Missing Showcases, Music, & Photos in SD menus

    Here's a new one: Music, Photos and Showcases (in separate menus) shows up on my Premiere's TiVo Central HD menu. However, Music, Photos, and Showcases (one line item) does NOT show up on the Premiere's TiVo Central SD menu.

    I've called TiVo and they're working on it, which is ironic considering TiVo forums are replete with others with the same problem. One of the reps actually tried the SD menus on the Premiere in front of him, and behold, there was no Showcases, Music, & Photos item on HIS machine either.

    The claimed solution is some amorphous "permissions update" pushed from TiVo that fixed the problem for most people, but at first blush, no one at TiVo claims to know about it. (The last rep I talked to mentioned a Group File missing on some Premieres, but that involved no Music, Photos, and Showcases even in the HD menu.)

    The workaround is to switch to the HD menus, but it's bothersome, especially since I mainly use the faster SD menus, and I like Pandora on the TiVo, which is available under (you guessed it) "Music, Photo, and Showcases."

    Any of you guys run across this on your Premieres? This machine is fast becoming a legend in its varied bugginess.

  • #2
    For those of you with similar issues: TiVo emailed me with this possible solution:

    1) Log into my.tivo.com, under My Account.

    2) Choose DVR Preferences and disable transfers and downloads.

    3) Wait an hour, then force connect.

    4) See that i,i,i is under TiVoToGo in Account Information (in Messages & Settings).

    5) Reenable transfers and downloads in DVR Preferences.

    6) Wait an hour, then force connect.

    7) Check for a,a,a under TiVoToGo in Account Information, and see if Showcases is in TiVo Central SD.

    If this doesn't work, TiVo claims they will push a permissions update through early November that will fix this for SD customers. Here's hoping one of these two works!

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    • #3
      Pretty interesting. Did you give it a shot?

      Will Pandora even work through the SD menus on the Premiere, assuming you can get the applicable line item to show on TiVo Central.
      Been here a long time . . .

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