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Pioneer TiVo Crashes- HDD? Power? OS?

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  • Pioneer TiVo Crashes- HDD? Power? OS?

    This one is really weird. At first I thought it was a software upgrade because it seemed to come out of nowhere, then went away for a month or so, and has come back with a vengeance these past few weeks.

    Pioneer TiVo with DVD burner works fine for all intents and purposes. Nice and fast navigation. Sits on top of a bureau in the bedroom, under a flat screen.

    It will, with no rhyme or reason, crash. I can tell this has happened because the clock freezes. So at 2:36 am, it froze. I see it at 7 am. No buttons do anything. Most freezes have a black image when I switch inputs on the TV to see the TiVo. But if I was watching something, pause it, and then forget about it, the TiVo has crashed while in pause, with the image still up there. But that's rare because I usually finish watching a show, back out to menu, and then switch the TV back to its internal tuner.

    The only "solution" is yank the power out of the back of the TiVo, wait a moment and plug it back in. The display goes through the normal sequence, but, for a time, it says something like "no hard drive" but, after a while it finishes booting up and everything works fine. Recorded shows look fine.

    I've had to yank the power as many as 3 times in one day, and then it can go several days just fine. Average is about once a day, or every other day. So it _works_ but it crashes and it has missed recording programs because it had crashed and I didn't notice it. I've never had it crash while I was using it. I'd like it to not crash.

    I can get a replacement hard drive, no problem, but I'm really unsure about this because I would _expect_ that the clock freezing on a moment in time is not a hard drive issue, or a power supply issue. So I wonder if someone else has experienced this and has advice to offer.

  • #2
    I'd suggest you try a new drive, or you can also run a drive test. See:

    TiVo Drive Test


    Run the kickstart 54 test.

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    • #3
      HDD test

      will do.......

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      • #4
        Can't get there from here

        I tried 5 times to get my Pioneer (with DVD burner) to go into the KickStart mode and it just doesn't do it.

        The KickStart instructions say, "For units with DVD: Hold Pause until both lights go out, then the right light goes red."

        I get both lights, they go out, and then the unit goes to the TiVo screen and the "Please Stand By, just a few moments more" which leads right to the home screen (aafter a few minutes.)

        I was pressing the pause button so long, I actually noticed that the remote stopped sending. So I tried again, repressing the remote every 30 seconds or so. Then I tried again, rebooting from within the TiVo menu system. Every time, I get the two lights, and then the main screen.

        So I can't ever get to a place where I enter the codes, unless it's so fast and fleeting that I'm just plain missing it, and then the boot up continues on like normal.

        What now?

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        • #5
          Then the next best way to test is really just to try a new drive. Our drives are returnable (see our returns page) if they don't do the trick.

          We've got a list of drives for your Pioneer 810H.
          Been here a long time . . .

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          • #6
            Hrm, As an existing customer, I can get a refurb TivoHD for $99. Kills 3 birds with one stone:
            it works
            built in ethernet
            hd recording

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            • #7
              A fine plan so long as you understand that lifetime service (if you have it) doesn't transfer.

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              • #8
                I don't have it. But they did offer a lower monthly than I was paying. Why is it you have to threaten to cancel anything to get lower rates for the same service. (rhetorical)

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                • #9
                  Yup - that seems to be the key . . .
                  Been here a long time . . .

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