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I have a Toshiba SD-H400 Series 2 unit. The unit suddenly stopped recording Season Pass programs. When I press "Live TV," the screen on the TV is black with the TiVo logo and a message at the bottom of the screen that says, "Searching for signal on Basic Cable in." I appears that something is wrong with the TiVo tuner. I can play previously recorded programs with no problem. I have 2 identical units on separate TV's. Since the other one is working fine, I swapped them out and still have the same problem on the broken unit, so it is not a problem with Comcast cable or a connection issue. Any suggestions before I seek a repair? I have lifetime service on the unit, so I don't want to lose that. Thank you.
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This is likely a bad motherboard, and it can be repaired, but it's a pretty expensive repair. You might consider trying a cable box, or you can contact us for a flat-fee repair price. -
A week ago, I had the exact same problem with my series1 with lifetime subscription. We've had for many years and this was the first time I opened it. It had about .5 inch of dust inside. I took it outside and cleaned it out with a can of air. It works perfectly. I bought the thing not long after they first came out and got a great deal on the lifetime subscription. I'd like to know what year I bought it. Could it have been in the mid 90's?
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TiVo began, as a company, in 1997. I think the first (Philips) units shipped in 1999.Been here a long time . . .Comment
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I'm having a similar problem. Humax Series 2. I just replaced the hard drive with one purchased from WeaKnees yesterday. Prior to hdd replacement the unit was functioning, just occasionally freezing. Had a good signal, etc. It booted, went through guided setup fine, downloaded the program guide, etc., but all I see is "Searching for Signal on: Basic Cable In." If I bypass the tivo I have a working cable signal, so the problem is within the tivo. Any suggestions for what else to try?Comment
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Are you sure you chose the right video input format during setup?Been here a long time . . .Comment
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I'm not sure what I did but it is working now. I tried repeating guided setup, but when I chose that option it restarted, said it was installing a service update, and then restarted as if I had simply restarted it vs. doing guided setup. Never asked me any of the guided setup questions, etc., but now it is working so I'm really not too concerned about why.
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OK - if you have any further problems, post back!Been here a long time . . .Comment
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