This sounds like the wrong TiVo OS for the model TiVo you have. Can you confirm the exact model of the TiVo, and then email us with that and your order number?

Thanks for the quick reply. Here is the information you requested:

M/N: TCD24008A
WeaKnees Order #327292 (shipped 12/29/05)

As you can tell, I have been coping with this issue for awhile now and appreciate any insights you or others, may have.

Regards,
Mike

I wanted to post the Settings Information; both from last year immediately following the installation of the new WeaKnees HDD and today, after clearing and deleting everything and forcing 5 connections.

Manufacturer brand: Comcast
Platform: Series2
Software Version: 7.1b-01-2-230
TiVo Service Number: 240-0000-8058-0CD2
DVR Name: Living Room TiVo
TiVo Account Status: 5: Product Lifetime Service
TiVo Service Level: C: 020406 è 021207
Recording Capacity: Variable, up to 184 hours
TiVoToGo: a,a,a
ZIP Code: 61072
Program Source: Cable Box, IR ==> Serial
Source Input: Composite Video, L/R Audio
Cable Provider: Charter Communications
Cable Lineup: Digital Extended Basic
Today's Date: Saturday, January 7, 2006, 6:13 p.m. ==> Monday, January 15, 2007, 4:23 pm
Daylight Saving: Standard Time
Program Information To: None Available
Service Connection:
* Last Successful: None Available ==> Monday, January 15 @ 7:03 am
* Last Attempt: Saturday, January 7 at 5:49 p.m. ==> Monday, January 15 @ 7:03 am
* Last Status: Loading data; Phone not in use. ==> Succeeded
Next Scheduled: Saturday, January 7 at 9:44 p.m. ==> Tuesday, January 16 @ 7:59 am
Service Data Download:
* Last Successful: None Available
* Last Attempt: None Available
* Last Status: None Available
Dial-in Configuration Code: 000, TFA=1
Internal Temperature: 37C (Normal)
Phone Prefix: *70
Remote Address: Not Set (0)
IrController Version: TiVo!
Ir Database Version: 210 ==> 223
Service Map Version: 15: TIVOPVR SpigotMap ==> 17: TIVOPVR SpigotMap
GC: Saturday, January 7 at 5:50 p.m. ==> Monday, January 15 @ 2:41 pm
Indexing: Saturday, January 7 at 5:12 p.m. ==> Monday, January 15 @ 2:41 pm
Guide View Cache:
* Cache To: No cache ==> Sunday, January 21 @ 10:30 pm
* Status: Awaiting first run, since...Saturday, January 7 at 5: 30 p.m. ==> Idle, since…
Monday, January 15 @ 1:58 am
--------------

I wonder what the change in TiVo Service Level means. Also, does it matter if the Manufacturer Brand is Comcast on this particular TiVo when my other Series 2 is TiVo?

I can tell you this. The Comcast brand Tivo is really an AT&T branded TiVo with a 130 prefix, not a 240 prefix. This I based on my experience with two AT&T units and two TiVo units. So, I think you are using the wrong image if I had to guess. But I could be wrong.

TiVo or ATT 40hr TCD130040 Stdalone

TiVo 40hr TCD240040 Standalone

Thanks for the info. And I think that goes along with the previous post by WK-Michael who suspected it was the wrong Tivo OS.

I hope to hear back soon from WK so I can see what my options are, and hopefully I didn't wait too long to receive some help on this.

Yeah, the problem appears to be this: You have a TiVo service number starting with 240, which is consistent with your model (TCD24008A).

However, you ordered a kit for a TCD230040, which has different TiVo software.

You need to have your drive reloaded with the proper software; you should contact us via email for help.

Thanks for the follow-up. I was able to exchange a few emails last night and came to the same conclusion. My fault there...I removed the HDD last night and Fedex'ed this afternoon.

Looking forward to the reformatted drive and less hassle!