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guide button doesn't work on remote

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  • guide button doesn't work on remote

    hello,
    I have a toshiba rstx20 dvr that I have replaced the hard drive in last year (bought from you) and it has worked great until now. I am using the factory remote still and all of the sudden the live TV/Guide button does not bring up my guide like it used to. It now just brings up the header.
    Please help if possible.
    thanks

  • #2
    If just brings up the channel banner, you mean?

    I really haven't seen that. Exactly what software version does your unit have currently?
    Been here a long time . . .

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    • #3
      software version 9.3.2-01-2-565
      and yes, it only brings up the current channel heading that i am on. it used to bring up the guide/schedule.
      thanks again

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