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I've looked everywhere for an answer to this problem, even on the phone several times with Tivo.
I guess it's not too common because I do OTA HD recordings I don't have cable or satellite.
I have two Series 3 HD Tivos... The cheaper ones not the insanely expensive ones.
For some time I could trick one Tivo into showing channels on the channel list that it would not find by forcing a manual recording on that channel, and that trick worked. I could now see the channels in my list, and while flipping through the channels, but no program info....that's fine.
I was NEVER able to do this with the other HD TIVO which is about half a year newer.
Recently, our channel 60-1 KMBH-DT channel changed to 38-1, which I have long been viewing on my other good TIVO since I forced a recording to it. Both Tivo's received the update and now the program info shows for KMBH on 38-1 as it should. The Tivo with the problem will not show that channel at all even though it is receiving almost 90 percent signal strength and I can view the channel straight through the TV without going through the TIVO. I even forced a recording on 38-2 which is another channel not on the list and there is programming on there straight through the TV but again nothing but a black screen shows on the TIVO while the signal strength is strong.
I checked the Diagnostics, and the only difference I see between these channels that are blank and the rest is that it says program lock NO instead of yes. I've told all this to TIVO and they are blank as to an answer. I have a feeling I got a mid-level tech the last couple times. Next time I need to ask for whoever the real geeks are over there that can match what I know instead of someone reading out of a instruction book.
Oh, BTW, I even tried yesterday formatting the TIVO and restarting from scratch. Still does the same. One Tivo is working perfect on all the 38-* channels and the other just shows black....very strange. Everything else works perfect.
Sorry for the long post but there is a lot of details to this problem.
Any ideas/help is appreciated. Thanks.
I guess it's not too common because I do OTA HD recordings I don't have cable or satellite.
I have two Series 3 HD Tivos... The cheaper ones not the insanely expensive ones.
For some time I could trick one Tivo into showing channels on the channel list that it would not find by forcing a manual recording on that channel, and that trick worked. I could now see the channels in my list, and while flipping through the channels, but no program info....that's fine.
I was NEVER able to do this with the other HD TIVO which is about half a year newer.
Recently, our channel 60-1 KMBH-DT channel changed to 38-1, which I have long been viewing on my other good TIVO since I forced a recording to it. Both Tivo's received the update and now the program info shows for KMBH on 38-1 as it should. The Tivo with the problem will not show that channel at all even though it is receiving almost 90 percent signal strength and I can view the channel straight through the TV without going through the TIVO. I even forced a recording on 38-2 which is another channel not on the list and there is programming on there straight through the TV but again nothing but a black screen shows on the TIVO while the signal strength is strong.
I checked the Diagnostics, and the only difference I see between these channels that are blank and the rest is that it says program lock NO instead of yes. I've told all this to TIVO and they are blank as to an answer. I have a feeling I got a mid-level tech the last couple times. Next time I need to ask for whoever the real geeks are over there that can match what I know instead of someone reading out of a instruction book.
Oh, BTW, I even tried yesterday formatting the TIVO and restarting from scratch. Still does the same. One Tivo is working perfect on all the 38-* channels and the other just shows black....very strange. Everything else works perfect.
Sorry for the long post but there is a lot of details to this problem.
Any ideas/help is appreciated. Thanks.
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