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Tivo Series 3 Troubles - freezing and reboots - not standard sticky not ideas

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  • Tivo Series 3 Troubles - freezing and reboots - not standard sticky not ideas

    Just bought this series 3 fancy tivo from you in Nov.

    It seems to be having a few issues. The video freezes periodically, sound cuts out.

    And I've noticed when we are trying to watch one high def show while it records two others, it gets stuck sometimes. Doing the same thing freezes up a little bit then stops, I press the tivo button, I see the orange button light up on the front, but nothing happens.

    Press the tivo button about 10 more times, and then the tivo reboots.

    So - is it the two cable cards? The hard drive failing already? Or just dont watch anything while it is recording other high def shows.

    I appreciate any thoughts that people have.

  • #2
    That sounds more like a hard drive than a CableCARD to me. Do you record channels over antenna or basic cable? Do you have problems on those shows also?

    You should probably email us with your order number and we get the unit back here for testing/repair:

    [email protected]
    Been here a long time . . .

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    • #3
      I only record channels through the two cable cards, it seems to only be the high def shows, which are most of our recordings.

      Emailed info@

      I appreciate any help!

      Comment


      • #4
        See the email we sent.
        Been here a long time . . .

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