I am unable to complete the initial setup call on my Philips Tivo HDR112. I have called Tivo support and Philips with no avail. Everytime I attempt to call the Tivo says, "Preparing to call", "Dialing", "Connecting", and then... "Failed." It never indicates why or displays a coded message... just (Failed)
I have tried several different frustrating techniques:
1) Changed phone service from digital to analog per recommendation of Tivo.
2) It is an older model, but its brand new, so I tried calling some of the local numbers that you recommended in a previous thread.
3) I have tried dialing it straight with the 1 + the area code, without the area code, with a prefix that you recommended on an earlier thread: ,#096,,xxxxxxxxxxx
4) Tivo support suggested that I take it to a friends house and try the phone line there... that didnt work...
5) I have listened in on the phone as it is connecting and I can hear the electronic noises, but then suddenly the call ends and I hear the classic phone message to "hang up and try again".
6) I am unable to complete the inititial setup through my internet connection because the Tivo model doesnt have a USB port and I don't think supports wireless.
I am at my wits end and may need to suck it up and pitch my brand new older model Tivo and buy a newer version.
Is there any other way to get my HDR112 to at least make the initial setup???Any help you can provide would be greatly appreciated.
Jesse
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