Announcement

Collapse
No announcement yet.

Replaced HD, how do I upgrade software?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Replaced HD, how do I upgrade software?

    I recently (a week plus) replaced the hard drive in my R10 series 2 DTV Tivo. The old drive was starting to act up (freezing, etc). I had a HD that I ordered about a year ago to have in case of a failure but never went ahead with the replacement until just now.

    The question I have now is how to get the software updated to the most current version. The reason I noticed that it wasn't up to date is when I went to record something and it wouldn't allow me to clip a program.

    Under System Information it shows the software version as: 6.1-01-2-521

    I went to phone setup and "Connect to the DVR service now" thinking this would get any updates available. It successfully connected and went through a download, but the software version did not change.

    It's connecting regularly via phone with no effect. I called DTV and they told me I had to buy a whole new unit because you can't update the software and they're (hard drives) not designed to be replaced, blah ,blah ,blah.

    I don't trust what they're telling me, of course.

    Any ideas on what I can do to get the software updated? Does having the rather old HD with old software on it make this impossible at this time?

    Thanks

  • #2
    Basically, DirecTV now tracks which units have what software, and you only get a new version once. So you can wait until something newer than 6.4a comes out, and your unit will get it, or you can get a drive with 6.4a on it and install it.
    Been here a long time . . .

    Comment


    • #3
      Originally posted by WK-Michael View Post
      Basically, DirecTV now tracks which units have what software, and you only get a new version once. So you can wait until something newer than 6.4a comes out, and your unit will get it, or you can get a drive with 6.4a on it and install it.
      Thanks, that would explain it. I don't really understand why though. Why be stingy with a software download? I suppose it has to do with trying to dissuade people from doing their own equipment fixes/mods, hoping to get sales of new equipment. Gotta love it.

      Comment


      • #4
        We really don't get the reasoning either. Standalone TiVos don't have this problem.
        Been here a long time . . .

        Comment

        Working...
        X