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Suggestions not recording / blank list
Since late August my S1 Sony Tivo with a WeaKnees HD upgrade has not been properly listing or recording Tivo Suggestions.
I've tried toggling the record suggestions setting, rebooting, deleting all thumbs history and adding new thumbs, repeating guided setup, etc.
Occasionally a suggestion will get recorded but the frequency is much much less than normal and the recorded shows don't seem appropriate given the thumb history. Repeating guided setup produced a list of suggestions, nearly all pre-rated movies. But few were recorded and over the next few days the list emptied. No new suggestions are coming in.
From other Tivo forums I see that dozens of people have been affected by this. S2 owners have been able to recover, but S1 owners have not had a resolution. Tivo UK owners have had their suggestion service dropped permanently and I'm afraid the same thing is happening to S1 owners in the US. Tivo and Sony phone support has been dreadful. They are completely ignorant of the problem.
Does anyone have some information about this issue?
I've tried toggling the record suggestions setting, rebooting, deleting all thumbs history and adding new thumbs, repeating guided setup, etc.
Occasionally a suggestion will get recorded but the frequency is much much less than normal and the recorded shows don't seem appropriate given the thumb history. Repeating guided setup produced a list of suggestions, nearly all pre-rated movies. But few were recorded and over the next few days the list emptied. No new suggestions are coming in.
From other Tivo forums I see that dozens of people have been affected by this. S2 owners have been able to recover, but S1 owners have not had a resolution. Tivo UK owners have had their suggestion service dropped permanently and I'm afraid the same thing is happening to S1 owners in the US. Tivo and Sony phone support has been dreadful. They are completely ignorant of the problem.
Does anyone have some information about this issue?
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