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  • #1

    Losing volume

    Hi, I have a Tivo model 540080, hard drive replaced about 14 months ago. Recently while watching tv, either live or recorded, the volume goes out. So far the only solution I have found is to restart the Tivo. If I switch to a different input on the tv (dvd player for example) the volume is fine. This happens about once a day, seeming to be a little more frequent.

    Any thoughts on what could be wrong - hard drive again, other? Please let me know if I need to provide more details.

    Thanks!
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  • #2
    It's hard to know for sure, but in other TiVo models, losing volume until you restart was a bad power supply. IN your specific model, that is not a common problem, but it might be worth trying a power supply to see if it helps.

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    • #3
      Hi again,
      I tried swapping the power supply from my other tivo to see if it would resolve the issue but no luck, the volume still goes out intermittently. Also I have found that if I leave it alone the volume does come back by itself without resetting the box, but it will eventually go out again. Any other suggestions? Thanks so much!

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      • #4
        It's probably not worth repairing unless you have lifetime TiVo service. If you do, send us an email and we can get you a quote for repair. Unfortunately, you have a bad chip on the motherboard it seems.

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