I have a Humax DRT800 Tivo with DVD Burner that since day one the remote has had "issues" it was spotty at best so I programmed all the buttons into a main universal and rarely even used the Humax remote.
Humax did promise to send a replacement but 2+ yrs now still no remote from Humax despite 4 emails, repeated calls, even filed a BBB report (btw their BBB record STINKS) and I am finding out their customer service skills are as bad.
I wondered does anyone repair humax remotes? I saw a replacement on weaknees here for $49 but wondered since mine is new still maybe it was something simple I could check or do to try and get it working right?
I confirmed the battery springs were making contact, new battery, no corrosion on contacts, my universal works every button every time flawless, my humax remote works maybe 1 out of 100 times trying even the power button only, its just that flaky.
At this point since the box does work great still with the universal remote I assume its just the remote itself, altho I moved that tivo into another room and I need that universal in the other room, so time to either fix my humax or get a replacement.
Thanks for any info or advice.
Bill
Humax did promise to send a replacement but 2+ yrs now still no remote from Humax despite 4 emails, repeated calls, even filed a BBB report (btw their BBB record STINKS) and I am finding out their customer service skills are as bad.
I wondered does anyone repair humax remotes? I saw a replacement on weaknees here for $49 but wondered since mine is new still maybe it was something simple I could check or do to try and get it working right?
I confirmed the battery springs were making contact, new battery, no corrosion on contacts, my universal works every button every time flawless, my humax remote works maybe 1 out of 100 times trying even the power button only, its just that flaky.
At this point since the box does work great still with the universal remote I assume its just the remote itself, altho I moved that tivo into another room and I need that universal in the other room, so time to either fix my humax or get a replacement.
Thanks for any info or advice.
Bill
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