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HELP TIVO Desktop "data type not supported".

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  • HELP TIVO Desktop "data type not supported".

    I just downloaded TIVO desktop ver 2.5 as I started getting a strange error when I tried to start ver 2.4a. Every thing worked fine until I tried to start TIVO desktop a couple of weeks ago to xfer some movies to my computer. Everything had worked just fine and I xfered about a dozen movies using ver. 2.4a. When I try to start TIVO desk top two week ago I got an error message saying "UNABLE TO START TIVO DESKTOP! DATA OF THIS TYPE NOT SUPPORTED". I called tech support and was bumped to their second level who told me to call my computer mfg. because no one else had called with a similar complant. I have a 3 GH dual core Dell XPS with 2 GB ram and 250GB HD. I tried uninstalling 2.4a and editing the reg under LOCAL_MACHINE/SOFTWARE & CURRENT_USER/SOFTWARE to remove all traces of DT 2.4a before installing ver 2.5. After installing with AV shut off and restarting I get the same error. I checked under Admin Services and the TIVO Beacon is running. If I try to run TIVO Server Properties I get the same error.

    Dells suggestion was to restore to a date prior to the problem. In doing so I would any saved data from that date. Plus I'm not sure of the date I last xfer data for sure.

  • #2
    Sorry to say, we just haven't seen that error, so we can't really be of much help.
    Been here a long time . . .

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