To be honest, we can't really comment directly on the issue, but we can concur that we have not had a single complaint about noise since the change.

Any customer with a unit that seemed noisy before that wished for a quieter unit now has one. And they've all been very, very pleased with the new units.

This applies both to complete units, and to drives.

I purchased a Series 3 from WeaKnees and was disappointed by the ticking sound of the hard drive. One simple telephone call to WeaKnees got the problem fixed. And fixed fast. They e-mailed me a free United Parcel Service shipping label. I tracked the shipping number and was very pleased when I saw that they shipped my unit back to me the same day that they received it. When I re-connected it, I had to make sure it was on because it was so quiet. I left both cable cards in the machine when I shipped it. Within 10 minutes it connected to the Tivo service to down load new program info.

This was my third purchase from WeaKnees in the past 4 years. I am a native New Yorker and have found them to be honest and reliable. I would not even consider buying from anyone else.

I used to think my Series 2 was great. It’s just a rookie compared to this Series 3 with a 750GB hard drive!

Hope that answers your questions.