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Series 1 daily call fails every time

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  • Series 1 daily call fails every time

    I have a Tivo Series 1 (model PTV300, software ver 3.0.01-1) with CacheCard and upgraded hard drive that has been chugging along great for years. A few weeks ago I started to get a message that the daily call was failing. The test call works fine but repeated attempts of the daily call always fails. Sometimes it gets as far as 80% indexing but never completes. The two errors I see are “Failed while loading series” and “call interrupted” (I see this long after the ‘call’ when all data has been download and when it is way into the indexing process). In desperation I tried a kick start 57 which put me in a GSOD loop that I couldn’t recover from.

    I restored a known good backup from years ago to a brand new drive (actually now have tried 2 new drives) and as per some Internet research I increased the swap file partition to 128MB for the 120GB hard drive I am using.

    I still can not complete the daily call indexing and the kick start 57 still GSOD loops. I have also tried to redo guided setup and also done a complete erase/reset of data but cant complete the calls needed to get through setup.

    I’m baffled as I know the backup I have has worked in the ancient past and two brand new hard drives from different manufactures can’t both have problems. Anyone have any ideas? Also any ideas why I cant recover from a kick start 57 (I would love to fix that while I have everything open)?

  • #2
    This is a known problem that we hope will be resolved soon. See:

    http://www.wkblog.com/tivo/2014/02/m...nd-svr-series/

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    • #3
      Originally posted by WK-Jeff View Post
      This is a known problem that we hope will be resolved soon. See:

      http://www.wkblog.com/tivo/2014/02/m...nd-svr-series/
      That explains the guided setup, what about just the daily call?
      Any thoughts on the kick start GSOD loop?
      Thanks

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      • #4
        Originally posted by WK-Jeff View Post
        This is a known problem that we hope will be resolved soon. See:

        http://www.wkblog.com/tivo/2014/02/m...nd-svr-series/
        Just spoke to a supervisor at Tivo support and he claims the Series 1 problem from Feb 5 was fixed a few weeks ago.

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        • #5
          Originally posted by WK-Jeff View Post
          This is a known problem that we hope will be resolved soon. See:

          http://www.wkblog.com/tivo/2014/02/m...nd-svr-series/
          I have spoke with Tivo several times and they assure me that the problem from Feb 15 has been resolved. It was a probable with the dial in numbers. I still continue to be unable to get daily data.

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