Sounds like your drive may have failed. Is it the original drive?

Here's testing info:

http://www.weaknees.com/54

I had the same trouble and ordered a Series 2 refurbished unit. Got it two days ago. Went thru the guided setup. No problems. Now, am out of program data. Everything works fine...prepares, connects, downloads for a long time...just when I think it is ready to disconnect and load to unit, I get a "call interrupted" message. I am mad. My old Series 1 was doing the same thing. Slightly different message...something about "failed". Same result. I bought a new unit because I was told the drive was probably bad. New unit...same problem. I tried over and over again. Different times....different numbers. Same result. HELP!!!

Please see the other thread as I've already responded there:

http://www.wkforums.com/forums/showt...ery-other-call