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I have a Tivo series 1. A few years ago I had to replace the modem and of course bought one here. Last night while watching tv it suddenly went out like it would if a pole got hit and you lost cable service. I realized it was only my tv this was happening to and turned the modem on and off. I got a message saying I had to set a dial in number for tivo. So whatever blasted my tv wipe those setting out. Today I tried to dial in to get the list of numbers but it keeps coming up failed to connect. The phone line is fine. Does this mean I need another new modem?
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Did you check the phone settings to be sure they are still set to connect using the external modem? If so, do the external modem lights flash when your TiVo is trying to dial? -
The phone settings have never been messed with. I tried to set a dial in number for it, but it still won't connect. The only lights on the external modem are the power light and the one next to it. I think it says rd They did not flash when it was trying to dialComment
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I just checked and set them to the ,#096 you had told me to when I was purchasing the replacement modem. it still comes up Failed. Couldn't connect when trying to call in to get a list of dial in n umbersComment
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It should be ,#396 for an external modem.Been here a long time . . .Comment
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YAY! That worked! Thank you so much. Now I just have to get it to download more than 5 days of the guideComment
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I'm sorry to be such a bother with this, but its doing the call interrupted thing again. The test call goes through fine. When I even try to change the dial in number it fails. It is set to ,#396 Could the replacement modem fail? I only have a few days left of the guide because I was trying everything I could.Comment
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The replacement modem can fail, sure. But there's been another issue with TiVo's servers.
Is it working OK again?Been here a long time . . .Comment
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