Tweet
I just got a new TiVo Premiere. It is on my network and working fine. It streams Netflix with no problem. I have an older series 2 tivo on the network also. The series 2 sees the new Tivo and can transfer shows . The new premiere sees the older Series 2 but says there are no recordings on it. That is not correct as there are lots of recordings on it. The first day it did not do this, it worked perfectly the first day. I am using TiVo "G" adapters on both TiVo's. I have rebooted both TiVo's and nothing changes. This TiVo was bought from Weaknees less than a week ago. Am I missing something? Thanks.
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Didn't work
Since posting my original question, I have found the directions for how to fix this. I went online changed the preferences to not share. Rebooted both TiVo's, then connected to the TiVo service. I then went back online and reset the preferences to share and then reconnected to the TiVo service with both Tivo's.
It did not work. It changed nothing.
The new Premiere shows the other TiVo but when I click on it it says there are no recorded programs. The old TiVo shows the new Premiere and all its contents.
The fact that they see each other makes me believe they are on the same network.
This new TiVo is not working as well as my old TiVo. -
Verify
To verify that they were on the same network I did transfer a show from the new Premiere to the old Series 2 TiVo. It works perfectly in that direction.
The new Tivo only shows the icon for the old Tivo in the My Shows list. When the icon is clicked it shows "no recorded shows". The old TiVo does have a lot of shows on it that should be shown.Comment
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Is there any chance that the shows on the old unit are protected by a cable company flag?Been here a long time . . .Comment
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I don't think so. Most of the shows on the old TiVo are just old reruns and such. Would a flag be for protected content?Comment
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The first day I was able to transfer in both directions. Day 2 that changed.Comment
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You might want to download TiVo Desktop and see whether you can see the S2 TiVo and all of its contents from your Mac/PC. The software is available at tivo.com.Comment
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I will give that a try now. Thanks.Comment
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TiVo Desktop
I installed TiVo desktop on my PC and it shows all the content from both the new Premiere and the older Series 2.Comment
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Both TiVo's can connect to the TiVo service
Both TiVo's can be seen by my TiVo Desktop on my PC.
Both TiVo's have been rebooted and refreshed many times.
Both TiVo's see each other (icon is visible)
Series 2 sees all shows on the new Premiere and can transfer shows from the Premier.
Premier cannot see the shows on the Series 2 and therefore cannot transfer shows.
The Premier was able to see shows and transfer from the Series 2 on the first day I set it up. Never again since.
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No help from Weaknees.
Buyer be aware!Comment
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No help? Haven't you received responses from two different reps here with suggestions? Most likely, the problem is on TiVo's side, not with the Premiere, but as we explained to you ad nauseum via email, we'd suggest your next best step is to contact TiVo to see if they can see from their log files, etc. why the problem is occurring. You seem unwilling to make that phone call, which is surprising to us...but I think "No Help From Weaknees" is just a tad of a stretch, considering how fast we're responding to you via the forums and also considering our email replies to you. We sympathize with your situation and if you really want to ship the Premiere back we can test it here and swap it, but I'm pretty confident that it won't solve your problem....which is why, once again, we suggest that you contact TiVo to see if they can assist you.Last edited by WK-Jeff; 08-06-2012, 05:17 PM.Comment
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Update
I have been working withe TiVo yesterday and today. They have no error logs available. They are having me do all the same things you recommended, except with a 2 hour wait between each step. So far nothing has changed the problem. The final set of steps will take through 8:00 PM tonight. Hopefully tomorrow I will know more.Comment
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Let us know what you find. I'm skeptical that a replacement unit will do anything to solve your problem, but if TiVo believes the box is defective, then we'll take care of it--as we have committed to do.Comment
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Another day with TiVo. Many attempts to solve the problem. No improvement yet. We know it is not the router or network.Comment
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