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I have a Philips Series 1 TiVo--PVR-100, I believe, currently hooked up to a Vonage VOIP line with max bandwidth (90kbs). This unit worked properly when hooked to a POTS line but won't work on the VOIP line. From this forum and others I've seen, I purchased your external modem as a solution to this problem. I've hooked up your modem as per your instructions, but my test calls have failed with the message "no response". I have verified that the modem is making the call and attempting to connect by listening in on the call. The Stereo -to-DB9 cable I used came with the Series 2 TiVo I purchased in November 2005, but because I hear the system dial and attempt to connect, I cannot believe that this is the problem. Can someone help? Thank you.
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Can you get the exact text of the error message?Been here a long time . . . -
The exact message on the summary screen is "Failed. Unable to connect."Comment
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Is the phone line fully disconnected from the TiVo itself?Been here a long time . . .Comment
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Yes, it is fully disconnected from the TiVo. The phone line connects to the external modem, and the external modem is connected to the TiVo through the serial connection.
Thank you for your help on this.Comment
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Then you should try a different number. See the list here:
http://www3.tivo.com/tivo-misc/popfinder.do
Then build in the number as a dialing prefix.Been here a long time . . .Comment
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Please Post Phone Numbers and
Please post the phone numbers that appear to work with Vonage.
Please also post the instructions to the modem in your instructions section.
Thanks,Comment
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