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  • Cannot connect to phone

    I have gone through old posts to try to resolve this problem myself and cannot.

    I have a Series 2 with a lifetime subscription which seems to be dialing very frequently, but the message within settings is "server not answering". We got our phone bill showing over 170 calls during the month. It is just me and my husband, we don't call (we both have cell phones), our line is an ages old land line which we keep for the tivo's (we have 2). When we saw the amount of calls, we started to investigate since the tivo's are the the only user of our phones. The next month, after continually checking the "settings" page, we find that the tivo tries to connect multiple times per day, but the tivo registers that the server does not answer. On my "call waiting" screen, I can see when the tivo is dialing (it says "phone in use") but it is a very short time--not really enough for a full call. But I think it is long enough for it to register as a phone call on my phone bill.

    I have rebooted the tivo. I have tried different phone numbers. I have inserted the following dialing prefix: ,#096,, I have switched phone line detector and and dial tone to off. I have tried to connect manually after each change, but no connection.

    What I do not understand is that I have more than a week of tv listings available to me all the time. Sometimes more. But each time I check the "settings" page, it always tells me that the phone has not connected. It tells me it will connect in a day or two, but tries multiple times per day to connect (the speaker on my telephone makes an electronic click when the tivo tries to connect), so that information is wrong. But it must be connecting at some point, otherwise I would not have the tv listings in the guide.

    Any suggestions as to what might be happening would be greatly appreciated. I am so frustrated with this issue.

    Thank you

  • #2
    You should consider getting rid of your land line and connecting your TiVo to a home network.

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    • #3
      Thank you, Jeff. Does that mean you think my modem is trash? I can connect wirelessly at home but I was afraid it would be too complicated to do. I have read where, if you have multiple tivo's that are both connected though a home network, you can watch programs recorded from the other tivo, etc. Wonderful capabilities, but it transforms my brain into scrambled eggs to think about it. Are there easy to understand directions to do this someplace? The tivo that is having the problems is a Series 2 unit, the other is a Toshiba SD-H400 using basic tivo (no subscription). Can both connect on a network?

      I think all I would need is the network thing that sits on top along with the wire to connect it. Right?

      Again thank you so much for your response and any help you can offer.

      Comment


      • #4
        Try one Wireless G adapter:

        http://www.weaknees.com/tivo-networking-parts.php

        and make sure it works on both units before you buy one for the Toshiba. I can't remember if you can use WiFi with TiVo Basic, but I think you can.
        Been here a long time . . .

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