Changed phone service, no connection

chuben

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Join Date: Jan 2007

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#1

Changed phone service, no connection

01-17-2007, 08:54 AM

I have recently changed from my old phone company to a cable company that offered digital service. After the technician left, I checked the tivo to see if it would make a test call, it failed. I have a Sony svr-2000 with an external modem, Is this my problem? Does this not recognize the new digital signal? help!!!!!!!!!!!!!!!!!!!!!!!!!
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WK-Michael

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Join Date: Nov 2006

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#2

01-17-2007, 12:52 PM

Actually, the external modem should work fine with the digital line. It's the internal modem that would cause the problem.

Is the external modem from us?

Been here a long time . . .
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chuben

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#3

01-17-2007, 05:28 PM

Originally posted by WK-Michael View Post

Actually, the external modem should work fine with the digital line. It's the internal modem that would cause the problem.

Is the external modem from us?

I found my problem, one of the cables were'nt making a good connection.

Yes, the modem is from you.

Thanks for your reply!
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