So my Premiere with WD Extender (about 90% capacity, fully updated) is constantly rebooting. It will reboot into a working state, with everything working properly...then, anywhere from every 5 to 15 minutes, it will reboot (I have tons of shows with multiple partials recorded now because of it). I called Tivo Support, and they told me to power down the unit, and extender, unplug the eSata and reboot to see if it still reboots without it attached (granted it stays at the "External Storage Not Connected" screen and never gets to live TV - BUT it seems to NOT reboot without the extender attached). So, I'm trying to understand my options here. If I hit "Clear" at that screen, it seems like I will lose everything (guessing it would format the internal drive as well?). So, that does seem to indicate that the extender is bad?? If so - is that a hardware issue...or can it just be reformatted? If I have to lose everything, is there more reliability in a single larger capacity drive, than using the extender? ANY way to salvage the shows, since it WILL boot up (although not for too long)...I have a USB SATA drive dock...no way to extract the data, is there? Thanks in advance for any help!