About three weeks ago the Netflix on my TIVO HD (with new hard drive from Weaknees installed in April) began to freeze. The picture would just stop in mid-stream (literally) and eventually the unit would go back to live TV. I contacted TIVO who had me go through a bunch of things including reinstalling the video on demand software and unlinking and re-linking the Netflix account. I also tried connecting the unit to my network with a Cat 5 cable. None of these things solved the problem. Initially when this started, my internet connection would drop. Subsequently the internet issue resolved itself, but the Netflix continued to freeze randomly. I installed a new router a couple of days ago figuring that maybe the old one was getting a little "flaky". Now instead of freezing on an image, the program on the screen will go to black again randomly. Eventually it will go back to live TV. If you immediately try selecting "Video on Demand", the unit will just cycle back to TIVO Central. It will do this for about 3 or 4 minutes after which the video on demand can be accessed. Yesterday while the video on demand was inaccessible, I tried to access the network status and got a failed on the port and dns tests. The unit then re-booted itself. I have 4 other Netflix devices in the house including a Premiere and none of them have this problem. I am currently running the overnight hard drive test and will see what happens.
I called Weaknees tech support last week and the technician said that a bad hard drive would not affect Netflix. I have read contradictory info on this board.
Any ideas??
Thanks,
Rich
I called Weaknees tech support last week and the technician said that a bad hard drive would not affect Netflix. I have read contradictory info on this board.
Any ideas??
Thanks,
Rich
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