I purchased a new Premier about a month ago - I was having the same problems most people were having - lockups, slow menus, menu freeze - then it went to perdiodic freezes during playback then periodic reboots - now I can barely playback 30 minutes before a reboot.

I have run kick start 54 test

short test pass, long test pass - overnight test failed with SMART error - twice in a row - not much more than 30 minutes into the test

So my assume is I got a bad hard drive in a new unit?

So - do I attempt to get warranty from Tivo - which would mean shipping unit back - hassle or should I just go with the hard drive upgrade to 2TB - something I had considered doing down the road when the drive failed (oh, bless the fates)
If I get a new unit I may well have to pay Verizon 50 bucks to input the cablecard (a crime)

I had heard there may be other hardware problems - if I swap out the hard drive I will void the warranty - are there actual hardware problems with the xl or is it mostly hard drives and software.....

also, I thought there was supposed to be a cute intro graphic on the premier - all I get is the tivo guy sliding into the picture - not the intro that I saw on the web somewhere that was supposedly for this new model - does this mean anything?

I ordered directly from Tivo - did not preorder -bought approximately a month after release



thanks