We have a Series 2 Tivo unit, Humax T2500. Our signal is routed through a General Instruments Cable box. Comcast is our supplier. We have three remotes--one for the TV, one for Tivo, one for the cable box.
We have a frequent problem changing channels. The TV remote is used only for on/off and volume. Our problem is changing channel with either the Tivo remote or the cable box remote. Sometimes neither remote will change the channel. Many times we have programmed Tivo to record a program, only to discover that it failed to change channel, and recorded on the wrong program on the wrong channel. This is, therefore, not a problem with the remotes, but rather a problem between the cable box and Tivo.
We have replaced the cable box numerous times, thinking maybe that was the problem. It seems to help briefly, but the problem soon returns.
What's my next step?
We have a frequent problem changing channels. The TV remote is used only for on/off and volume. Our problem is changing channel with either the Tivo remote or the cable box remote. Sometimes neither remote will change the channel. Many times we have programmed Tivo to record a program, only to discover that it failed to change channel, and recorded on the wrong program on the wrong channel. This is, therefore, not a problem with the remotes, but rather a problem between the cable box and Tivo.
We have replaced the cable box numerous times, thinking maybe that was the problem. It seems to help briefly, but the problem soon returns.
What's my next step?
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