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Hi Folks,
Been a happy TiVO user for a very long time and done disk replacements in my original series 1, but haven't done any hacking around in there since then so I'm a little rusty.
Have a TiVO HD that is now stuck on the Welcome Powering Up screen. It started with just rebooting randomly, but it actually was bad data in certain shows as it would reboot in the same place as you watched recorded shows every time, but you could sometimes fast forward past the bad spot and keep going.
This was doubly confusing because it is happening at the same time that Comcast is having some serious issues here and I originally attributed that this this, but I'm not so sure now as the box wont boot even with the cable disconnected now.
Even attempting to download a bad show via the tivo to go software causes the device to reboot at the same point in the data stream.
And then we went downhill from there until now it wont boot past that screen even with the cable disconnected. I tried to give it a kickstart code, but it doesn't do anything. Just goes to the welcome screen and sits there.
The box does have a WD tivo extender drive attached that has been working well for over a year connected via the SATA cable. If I disconnect that and reboot then it will eventually go to the "external drive missing" screen asking me if I want to continue without it. So far I've said no I dont want to as I dont want to loose everything if I dont have to, but I"m afraid we're past that point now.
Before I pull the drives out and start running external diagnostics, does the fact that I can't even issue a kickstart code mean anything to anybody? Does the fact that it will go to the external drive missing screen without that WD extender attached mean I should concentrate on that as the likely culprit of the problem and test it first? Or just order up a nice big internal replacement and be done with it.
Any suggestions are very welcome, thank you!
Been a happy TiVO user for a very long time and done disk replacements in my original series 1, but haven't done any hacking around in there since then so I'm a little rusty.
Have a TiVO HD that is now stuck on the Welcome Powering Up screen. It started with just rebooting randomly, but it actually was bad data in certain shows as it would reboot in the same place as you watched recorded shows every time, but you could sometimes fast forward past the bad spot and keep going.
This was doubly confusing because it is happening at the same time that Comcast is having some serious issues here and I originally attributed that this this, but I'm not so sure now as the box wont boot even with the cable disconnected now.
Even attempting to download a bad show via the tivo to go software causes the device to reboot at the same point in the data stream.
And then we went downhill from there until now it wont boot past that screen even with the cable disconnected. I tried to give it a kickstart code, but it doesn't do anything. Just goes to the welcome screen and sits there.
The box does have a WD tivo extender drive attached that has been working well for over a year connected via the SATA cable. If I disconnect that and reboot then it will eventually go to the "external drive missing" screen asking me if I want to continue without it. So far I've said no I dont want to as I dont want to loose everything if I dont have to, but I"m afraid we're past that point now.
Before I pull the drives out and start running external diagnostics, does the fact that I can't even issue a kickstart code mean anything to anybody? Does the fact that it will go to the external drive missing screen without that WD extender attached mean I should concentrate on that as the likely culprit of the problem and test it first? Or just order up a nice big internal replacement and be done with it.
Any suggestions are very welcome, thank you!
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