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  • No sound on Live TV or last day's recordings

    My Series2 (540) is suddenly not receiving/processing sound on any channel as of sometime after 4 AM, 4/24/09. The Letterman that was recorded 11:35 PM 4/24/09 had no sound, but perfect video. Sound from previously recorded shows works fine, and switching inputs to the TV's tuner also produces sound on all channels (so it looks like I can't blame evil ol' Time Warner cable).

    The overall system's sound setup is apparently working fine, as I hear all the sounds when using the TiVo remote to flip between menus, etc., and as mentioned, I get full sound from prior recordings. Reboots and standby/wakes (2 each) have not helped. The coax is the only sound in source, and the video is fine.

    So the big question: is this more likely to be a logic board problem (meaning new TiVo required), or could the hard drive (a 320 GB upg.) be failing (meaning just a new drive required)? The evidence seems to point to the former, but am I missing something? Have there been cases of JUST the sound recording/processing circuitry failing - essentially instantly? Replacing the HD is no big deal, but I don't want to go through that if the board itself has failed. HALP!

    Thanks.

  • #2
    Could be a motherboard problem, but try:

    -rebooting the TiVo
    -rebooting the cable box
    -replacing the wires from the cable box to the TiVo
    Been here a long time . . .

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    • #3
      No sound on Live TV or last day's recordings - SOLVED

      The fix was a cold reboot. I tried pulling the plug just after posting, as opposed to the multiple warm reboots (3) I had tried up until then. Since it was almost 5 AM, I didn't update my post.

      You'd think as an IT manager, I would have gone this route earlier, but live and learn. Clearly, with a TiVo, as with any computer, restarting is NOT the same as shutting down + starting up. So for everyone having issues that a software-based restart doesn't fix... just try pulling the plug.

      Thanks for the reply.
      Last edited by Lord John Whorfin; 04-27-2009, 03:50 PM. Reason: Fixed typo.

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      • #4
        Glad it's working now!
        Been here a long time . . .

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        • #5
          i have the same issue as John and it fixes it when i pull out the power plug but the issue returns. any idea what the problem is and how to fix it for good?

          Thanks

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          • #6
            Could be a bad power supply . . .

            http://www.weaknees.com/tivops.php
            Been here a long time . . .

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